Quick links to Company and Contacts

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Screenshot of Task PopUp

A small change today but one we hope could save you a lot of time. When you add a new Task in the Contacts module it is related to the relevant company and contact. Previously these were displayed in static text only. As of today they are both now active links. Click on either one and it will take you straight through to that company or contacts full details screen.

Every little helps:)

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Little tweak to contact search

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We’ve made a small tweak to the contacts search on our iPhone App. Previously the freetext search only looked for contacts by name and ignored their company. However, we’ve been asked to enable users to see all their contacts for a specific company. So now if you enter a company name all your contacts for that company will be returned.

A small change but rather useful we think.

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Time to catch up

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Another thing we’ve been asked for within the Contacts module is a way to see who has not been contacted over certain periods of time. So, for example who have we not talked to for a month or 2 or 3 or 6 etc.

So to do this we’ve added the ability to enter a ‘Last Contacted’ date to a contacts record. Just pop up the edit window for one of your contacts and you’ll now see the option below.

Last Contacted pop up

Then, to search your database do a normal contact search and then click on ‘Advanced Search’. Here you will now see an option to choose for ‘Last Contacted’. as below.

Last Contacted Search

That’s all there is to it. Just remember to add the ‘Last Contacted’ information against your contacts and you’ll have a powerful tool to help you keep on top of all your business.

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OK – Tell me what to do today

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By default Glasnost lists Tasks based on the latest ones that have been edited. In this way you can keep track of any updates made by any of your team.

However, a number of users have asked for a way to have tasks listed based on their due date.

So…. here you go.

Looking at the image below if you click on the little magnifying glass in the top bar of tasks in the Contacts module you will see the pop up. This is where you can search for a task by ID or by performing a text lookup over the title and task description.

Just below this we have added three options for Due: Today, Future and Overdue.

Click on one of these and the relevant tasks will be returned.

So, just two clicks and you’ll know exactly what to do today.

Tasks due

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Sharing Image Galleries outside of Glasnost

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Having all your images in a gallery on Glasnost is really useful for many people. But sometimes you want to share a gallery with people who are not Glasnost users.

Well, now you can.

If you go to the images module and hover your mouse over a gallery thumbnail you’ll now see an option to ‘Share’. Click on this and it allows you to share a gallery with multiple users just by adding their email addresses. Then you can send a message, define how long you wish the gallery to be shareable, whether you’d like people to be able to download the original images and whether you wish to password protect the images.

Once done, your colleagues will get a personalised email with instructions on how to access the gallery, in HTML format, via a web browser.

A gallery that is shared will be indicated by a small swoosh icon. Click on this to review the sharing criteria or to make a copy of the gallery URL.

As the shared galleries are HTML based they will work in any browser, including smartphones.

We hope you like this new feature.

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Sharing Documents outside of Glasnost

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Sometimes you want to quickly share a document with someone who is not a user of your Glasnost system. Or perhaps a group of people.

But you do not want to download the document and then send it on via email.

And sometimes you want to password protect the document.

Or make it available only for a certain amount of time.

Well, now that is all possible from within Glasnost.

Click on a document so it shows in spreadsheet view. You’ll see a new button to the right of ‘Delete’ entitled ‘Share’. Click on that and you’ll see the pop up below.

Share Documents

In this pop up you can specify one or more emails of people you wish to share the document with. Add a message to go with it and decide how long you want it to be available for. Finally, you can add a password if you wish.

Your colleagues will then receive an email with all the details and a link to click on which will take them to a secure webpage to download the document.

Simple, elegant…. and very handy.

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Don’t read the manual!

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There are a few hidden features in the Glasnost interface that make it easier to view information, especially if you have limited screen space.

We use them day in day out but you may not know they exist.

So, instead of boring you with dull text explaining do this, do that…. here is a very quick video (now in HD).

You can also watch the movie on Vimeo.

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What would Einstein do?

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ONE OF Einstein’s colleagues asked him for his telephone number one day. Einstein reached for a telephone directory and looked it up. “You don’t remember your own number?” the man asked, startled.

“No,” Einstein answered. “Why should I memorize something I can so easily get from a book?”

Yesterday I read a tweet asking how to remember someone’s Twitter handle, saying they usually looked up their LinkedIn profile and tried to get it through that. Well, bringing Einstein’s thinking up to date I think, not entirely humbly, that he’d have used something like Glasnost21. For with Glasnost it’s like ‘write once, read anywhere’ – simply ensure you log the full details of your contacts and then, as if by magic, you’ll never ‘forget’ anything again.

Take a look at this:

Glasnost iPhone CRM

This is a screenshot from the Glasnost21 iPhone App. Telephone numbers, email addresses, LinkedIn, Twitter, Blog profiles are all there. In fact, whatever contact method you use or might need can all be found in one place. Click on a telephone number and the call is placed, click on twitter and it’ll load their stream, tap on LinkedIn and their profile comes up immediately.

So, as I am sure Einstein would appreciate, you just need to write these details down once. After that, forget about them and free up some space in your brain for something more important.

Maybe though, ignore this other piece of advice: ‘”WHEN I was young I found out that the big toe always ends up making a hole in a sock,” Einstein once recalled. “So I stopped wearing socks.”‘

Antony Slumbers

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Simple solutions to tricky problems: No1

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In the Telegraph today is an article entitled ‘Commuters face worse overcrowding’. It describes how:

“Overcrowding on Britain’s railways is going to get “substantially worse”, an influential committee of MPs has said.” And goes on to say “In a highly critical report, the Public Accounts Committee warned that the Government and rail industry would fail to provide the extra seats needed to keep up with soaring demand for rail travel.

The plight of commuters in major provincial cities is particularly bad, with the rail industry on course to deliver only 25,500 of the extra 38,000 seats that are needed to prevent overcrowding deteriorating further by March 2014 – a shortfall of around a third.

In London only 99,000 of the 117,000 extra seats will be provided, leaving the capital’s commuters 15 per cent short of the what the Department for Transport had identified as necessary.”

The full piece can be read in full here

Now the detail that is really frightening is that all this will occur despite £9 billion (yes BILLION) being spent on the railways in the next 5 years.

So £9 billion and still, in London, there will be 15% more commuters than available seats.

How then can we, as a country, ensure that everyone gets a seat? Well really the solution is simple. Use the technology that is available, simple and CHEAP to work just one day a week from home. Or from some other place that does not involve getting on a commuter train.

How hard can that be to organise? Really, can you not imagine organising your working week enough to ensure that for just one day you do not need to spend large amounts transporting yourself to a very expensive office to sit and work?

Personally I do it the other way around and commute one day a week to London. The rest of the time I work from my (admittedly abnormally lovely) home office at the end of my garden. The day I’m in town is for reviewing progress, defining new goals and sorting out issues that need to be sorted out in person. It is an intense but enormously productive day. 5 days worth of water cooler moments, brain storming and analysis in one day. We’ve worked like this for ten years and it is mighty effective.

And on the days at home I use Skype for phone calls, screen sharing and video chats. Powwownow when we need to conference call with people away from their net connection. And of course Glasnost for getting things done. I have ALL my information on Glasnost, every comment, document, task or image I need to deal with. and when I’m not at my own desk I have the same access to everything through the Glasnost iPhone App.

It’s really that simple – use the right tools, save yourself a lot of money, and solve the tricky problem of too many bums for seats!

Try it – it works

Antony Slumbers

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Our new strapline

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Glasnost21 - Bringing people together

Glasnost21 - Bringing people together

In the spirit of ‘it does what it says on the tin’ we’ve tried to encapsulate the ‘point’ of Glasnost.

Have we succeeded? What do you think?

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Glasnost is a cloud-based Project, Contact and Image Management tool for desktop and iPhone. This is the developer blog with Glasnost news & views.

For more general information, please see the main Glasnost website